Privacy Policy

Introduction:

We are a Limited Company registered in Malaysia (Noctor Malaysia Sdn. Bhd. - company no. 1490547-H). Our information are disclosed as following:

The information we collect:

We collect information from you directly. When you register on our website or you buy anything from us we will ask for some or all of the following information: name, email, phone no, full shipping and billing address including the postcode. We also record your password and IP address and if you finalize your purchase with us we will ask your credit card information: this will be collected by a third party payment gateway (and we do not see this).

How we use the information we collect:

When you browse our Website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing: with your permission, we may send you emails about our Website, new products and other updates.

Security measures:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Shopify:

Our Website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Cookies:

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

  • session_id, unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc).
  • shopify_visit, no data held. Persistent for 30 minutes from the last visit; used by our website provider’s internal stats tracker to record the number of visits
  • shopify_uniq, no data held. Expires midnight (relative to the visitor) of the next day; counts the number of visits to a store by a single customer.
  • cart, unique token, persistent for 2 weeks. Stores information about the contents of your cart.
  • secure_session_id, unique token, sessional
  • storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
  • PREF. Persistent for a very short period. Set by Google; track who visits the store and from where.

Age of consent:

By using this site, you represent that you are at least the age of majority in your country or territory of residence, or that you are the age of majority in your country or territory of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions or doubts?

If you have any query just drop us an email at support@heychillnoctor.com we will be happy to help you!